Tel: +44 (0) 126 433 8866
Fax: +44 (0) 126 433 8899

The management of Helispares Ltd are dedicated to providing the highest possible standards of quality for its services and products and are dedicated to maintaining a quality management system which ensures that its services and products meet customer specification within agreed parameters of cost, quality and delivery. This is achieved by the use of key performance indicators to measure conformance to the above criteria and the use of this information as drivers for continuous improvement throughout the Company.

The company has adopted a policy of continuous improvement to the quality management system by concentrating upon error prevention, by determining and investigating processes, identifying errors and opportunities for errors, and implementing corrective and preventative action to correct and avoid such occurrences.

The company defines quality as the conformance of services and products to established and documented requirements derived from customer needs, industry and statutory requirements, and the determination of requirements through employee expertise and experience. Systems are open to constant examination and review by all company personnel and approved third parties enabling observations to be made and incorporated, which provide for continuous improvement.

The company is proud of its good reputation for responsible practices and dedicated customer care, which are a result of the company's ethical culture, skilled committed staff, and quality control over products and services. It is the company's policy to seek to operate to these standards continuously and to implement and operate fully the BS EN ISO 9001: 2008 quality assurance standard through registration and annual review.

Suppliers to the company are actively encouraged to improve the quality and reliability of their services and products.

The company complies with all legislation relevant to its particular industry sector together with the Health and Safety at Work Act 1974.

Helispares Ltd has identified the need to pursue responsible policies towards the community and that the interests of industry will not be served at the expense of the environment.

It is the company's belief that, in applying these standards, policies and procedures it will be able to operate to the requirements of its customers and industry accordingly.