Goodbye 2016, Hello 2017!
That’s another calendar year’s trading in the archives and what a great one it was for us! We had our busiest year to date and the early indications are that 2017 will keep us on our toes. Being busy is always a fantastic problem to have but as a supply company, we must always make sure that the level of customer service does not slip as a result, and maintaining that level will be top of our agenda for the coming year.
Customer loyalty is paramount to our success and we are always appreciative of the kinds comments we get. However, you can’t always get it right and when that happens, we tighten up our procedures accordingly and try to mitigate that set of circumstances happening again.
For the coming year, we are planning to focus on the main pillars of our business (AS350/355 drivetrain, starter generators, oil coolers, instruments & accessories), invest in getting AR condition stock tagged and restocked with FAA/EASA release, and pare away the other aspects that we feel no longer suit the model of the company. We will be regularly listing on this website, and others, interesting parts that come into stock and advertising parts packages (consumables, panels, instruments etc.). Some of our stock will be listed in auctions – full details will be provided here when the time comes.
In the meantime, may we thank all of our customers for your business in 2016. Please keep it coming…
Wishing everyone a happy, healthy and prosperous 2017.
All the very best,
The Helispares Ltd. team.